This Legacy Access Agreement ("Agreement") is between Viveir and each person a Viveir user (the "Primary User") has added to their circle (a "circle member") and given access to some or all of the Primary User's legacy, whether immediately, on a date the Primary User chose, or after the Primary User's death or incapacitation. By accessing a Primary User's Viveir content as a circle member, you agree to this Agreement.

1. What You Are Receiving Access To

As a circle member, you have been granted access to some or all of the content the Primary User preserved in Viveir. What you can see depends on the access level the Primary User gave you. Basic lets you read memories and stories. Full also lets you talk with an AI based on the Primary User's memories. Executor also includes practical and estate documents. Reading, listening and viewing are free on any plan. AI conversation depends on your own plan: none on Free, 30 messages a month on Essentials, and unlimited (fair use) on Legacy and Heritage.

2. Your Role and Responsibilities

You agree to:

• Use the Primary User's content to honor and remember them, not for any commercial purpose.
• Respect the boundaries and access settings the Primary User established. Access rules are not recommendations; they are binding.
• Keep your own login secure and do not share it with anyone. Every circle member has their own login.
• If you get an email about an activation request that you believe is wrong, use the cancel link in that email within 48 hours. After that, tell us at support@viveir.com if you believe access was granted in error or the Primary User did not in fact die or become incapacitated. You can also tell us there if you wish to decline access.

3. What You May Not Do

You may not:

• Publish, sell, license, or commercially exploit the Primary User's recordings, Voice Clone output, written content, photos, or other material.
• Use the Primary User's Voice Clone to generate audio that could be reasonably understood as an authentic statement by the Primary User, whether for deception, advocacy, endorsement, or any other misleading purpose.
• Use AI-generated content from the Primary User's profile to defame, harass, or disparage any person, including the Primary User themselves.
• Redistribute voice or video material beyond channels the Primary User explicitly authorized (for example, the public memorial page, or sharing within the Primary User's circle).
• Make legal, medical, financial, or other significant decisions based solely on conversations with an AI trained on the Primary User's data. Those conversations are approximations and must not substitute for documented legal instruments such as a will, trust, or advance directive.
• Attempt to recover, export, or use the Primary User's Voice Clone outside of Viveir.

4. Ongoing Access and Preservation Runway

Reading, listening and viewing are free. After the Primary User's death, the legacy stays fully open for as long as its preservation runway lasts. We will email you 90, 30 and 7 days before it runs out. If nobody extends it, the legacy becomes memorial-page only; nothing is deleted. You can reopen it at any time with a runway top-up, which you can buy as a gift. Each year you hold a paid Viveir plan of your own also adds six months of runway to up to three legacies you belong to.

5. Multiple Circle Members

A Primary User may add more than one circle member. Each circle member has the access the Primary User assigned to them, which may differ from what other circle members receive. Circle members do not automatically have authority over other circle members' accounts or access.

6. Activation After Death or Incapacitation

When an executor asks to open access after a death or incapacitation, they must upload a supporting document. We email the Primary User and the circle, and anyone who receives that email can cancel the request within 48 hours. If no one cancels, access opens automatically. We may pause access if we receive credible information that the event did not happen or that access was obtained through fraud.

7. Disputes Among Family Members

Viveir is not a probate court and cannot resolve disputes among family members over a deceased person's content or wishes. If such a dispute arises, we may, at our sole discretion, pause access for affected circle members pending resolution. We encourage families to resolve disputes through their own communication or through legal process.

8. Termination of Access

Viveir may terminate a circle member's access if the circle member violates this Agreement, if access was obtained through fraud, or if required by a court order or other legal process. We will attempt to notify the circle member before termination when possible.

A circle member may voluntarily relinquish access at any time by notifying Viveir.

9. Limitation of Liability

Circle members access the Primary User's content "as is." Viveir makes no warranty that the content is complete, accurate, or reflective of the Primary User's true wishes. AI-generated conversations and audio may contain errors or unexpected output. Viveir is not liable for emotional, financial, or other harm that may result from interacting with the Primary User's preserved content.

The overall liability cap, disclaimers, and indemnification obligations described in the Viveir Terms of Service apply to circle members to the same extent as they apply to Primary Users.

10. Governing Law

This Agreement is governed by the laws of the Commonwealth of Massachusetts. Any disputes arising from this Agreement are subject to the dispute resolution provisions of the Viveir Terms of Service.

11. Your Acknowledgment

By accessing the Primary User's Viveir content as a circle member, you confirm that:

• You are at least 18 years old.
• You understand that your access is a privilege granted by the Primary User, not a property right.
• You agree to use the content with respect for the Primary User's memory and within the limits of this Agreement.
• You will not use the content for any purpose prohibited in Section 3.